Investigating issues with SentinelOne

Incident Report for Red Canary

Resolved

This incident has been resolved.

Posted Jan 29, 2023 - 18:12 UTC

Investigating

We are investigating ingestion issues with SentinelOne. We have notified the SentinelOne production engineering team and are working with them to ensure they resolve the issue promptly.

Sensor telemetry, events, and detections may be delayed in our Web Portal, APIs, and systems that leverage those APIs such as Canary Exporter. New sensor connections and installations may also be impacted.

Posted Jan 29, 2023 - 17:16 UTC

This incident affected: EDR/EPP Telemetry Ingestion (SentinelOne).