Red Canary Status

All Systems Operational

Web Portal Operational

API Requests Operational

Detections Operational

Notifications Operational

Voice Operational

SMS Operational

Email Operational

EDR/EPP Telemetry Ingestion Operational

VMware Carbon Black Response hosted by Red Canary Operational

VMware Carbon Black Hosted EDR Operational

VMware Carbon Black Cloud Operational

CrowdStrike Falcon Operational

Microsoft Operational

Elastic Endpoint Security Operational

SentinelOne Operational

Cloud Workload Protection Operational

Telemetry Ingestion Operational

Health Ingestion Operational

CWP Remote Services Operational

Alert Center Operational

Alert Ingestion and Correlation Operational

SentinelOne Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Nov 30, 2022

Investigating issues with delayed detections

Resolved - This incident has been resolved.
Nov 30, 03:28 UTC

Update - Endpoint activity counts are still updating and may show incorrect values for a short period of time.
Nov 29, 22:43 UTC

Monitoring - A fix has been implemented and we are monitoring the results. Endpoint activity counts are updating and may show incorrect values for a short period of time.
Nov 29, 19:32 UTC

Update - We are continuing to work on a fix for this issue.

Detections are not delayed at this time.
Nov 29, 18:27 UTC

Identified - The issue has been identified and a fix is being implemented. Endpoint information for Linux EDR may still be impacted. Endpoint activity reports in the web portal may show incorrect values. We will update this incident with more information as it becomes available.

Detections are no longer delayed.
Nov 29, 16:33 UTC

Investigating - We are currently investigating reports of intermittent data processing and detection delays. We will provide more details as soon as more information becomes available.
Nov 29, 15:43 UTC

Nov 29, 2022

Nov 28, 2022

No incidents reported.

Nov 27, 2022

No incidents reported.

Nov 26, 2022

No incidents reported.

Nov 25, 2022

No incidents reported.

Nov 24, 2022

No incidents reported.

Nov 23, 2022

No incidents reported.

Nov 22, 2022

No incidents reported.

Nov 21, 2022

No incidents reported.

Nov 20, 2022

No incidents reported.

Nov 19, 2022

No incidents reported.

Nov 18, 2022

No incidents reported.

Nov 17, 2022

Detection delayed for some SentinelOne customers

Resolved - We are currently processing a backlog of data now that a fix in place. Telemetry is flowing again, but some events may be delayed up to 2 hours while this backlog is processed.
Nov 17, 15:23 UTC

Monitoring - SentinelOne has established a fix and data is flowing again.
Nov 17, 14:19 UTC

Investigating - We have identified data flow from SentinelOne has stopped for a small subset of customers. We are working with SentinelOne to restore dataflow and will be updating this status as updates are available.
Nov 17, 08:28 UTC

Nov 16, 2022

No incidents reported.