Red Canary Status

Service Under Maintenance

Web Portal Operational

API Requests Operational

Detections Operational

Notifications Under Maintenance

Voice Operational

SMS Under Maintenance

Email Operational

EDR/EPP Telemetry Ingestion Operational

VMware Carbon Black Response hosted by Red Canary Operational

VMware Carbon Black Hosted EDR Operational

VMware Carbon Black Cloud Operational

CrowdStrike Falcon Operational

Microsoft Operational

Elastic Endpoint Security Operational

SentinelOne Operational

Cloud Workload Protection Operational

Telemetry Ingestion Operational

Health Ingestion Operational

CWP Remote Services Operational

Alert Center Operational

Alert Ingestion and Correlation Operational

SentinelOne Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jun 29, 2022

No incidents reported today.

Jun 28, 2022

No incidents reported.

Jun 27, 2022

No incidents reported.

Jun 26, 2022

No incidents reported.

Jun 25, 2022

Detection delayed

Resolved - This incident has been resolved.
Jun 25, 11:18 UTC

Monitoring - A fix has been implemented and we are monitoring the results.
Jun 25, 11:12 UTC

Identified - The issue has been identified and a fix is being implemented.
Jun 25, 09:49 UTC

Investigating - We are currently experiencing data processing delays, resulting in late detection notification to some customers. This incident will be updated as additional information becomes available.
Jun 25, 08:47 UTC

Jun 24, 2022

No incidents reported.

Jun 23, 2022

No incidents reported.

Jun 22, 2022

No incidents reported.

Jun 21, 2022

No incidents reported.

Jun 20, 2022

No incidents reported.

Jun 19, 2022

No incidents reported.

Jun 18, 2022

No incidents reported.

Jun 17, 2022

No incidents reported.

Jun 16, 2022

No incidents reported.

Jun 15, 2022

Investigating issues with delayed detections

Resolved - This incident has been resolved. There were no detection delays.
Jun 15, 17:09 UTC

Investigating - We are currently investigating reports of intermittent detection delays which may result in a small number of detections being published retroactively. We will provide details once more information becomes available. If you receive a published detection with an extended activity to detection timeline and need assistance, please reach out to your incident handler
Jun 15, 16:42 UTC

Scheduled maintenance

Completed - The scheduled maintenance has been completed.
Jun 15, 06:01 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 15, 03:02 UTC

Scheduled - We will be performing maintenance on Carbon Black servers hosted by Red Canary. During this time, your Carbon Black console may be unavailable to you for several minutes. Detections will not be delayed.
Jun 8, 21:38 UTC