All Systems Operational
Web Portal Operational
API Requests Operational
Detections Operational
Notifications Operational
Voice Operational
SMS Operational
Email Operational
EDR/EPP Telemetry Ingestion Operational
VMware Carbon Black Response hosted by Red Canary Operational
VMware Carbon Black Hosted EDR Operational
VMware Carbon Black Cloud Operational
CrowdStrike Falcon Operational
Microsoft Threat Protection Operational
Elastic Endpoint Security Operational
Cloud Workload Protection Operational
Telemetry Ingestion Operational
Health Ingestion Operational
CWP Remote Services Operational
Alert Center Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Sep 22, 2021

No incidents reported today.

Sep 21, 2021
Resolved - This incident has been resolved.
Sep 21, 09:20 UTC
Monitoring - We are monitoring the system to confirm that it is returning to normal operations.
Sep 21, 08:59 UTC
Update - We are continuing to investigate this issue.
Sep 21, 08:56 UTC
Investigating - We are investigating ingestion issues with Microsoft Defender. We have notified the Microsoft Defender production engineering team and are working with them to ensure they resolve the issue promptly.

Sensor telemetry, events, and detections may be delayed in our Web Portal, APIs, and systems that leverage those APIs. New sensor connections and installations may be impacted.
Sep 21, 08:56 UTC
Resolved - This incident has been resolved.
Sep 21, 03:45 UTC
Update - This incident has been resolved. Please reach out to support if you need any assistance.
Sep 21, 03:43 UTC
Investigating - We are currently experiencing data processing delays, potentially resulting in late detection notifications for some customers. This incident will be updated as additional information becomes available.
Sep 21, 01:48 UTC
Sep 20, 2021

No incidents reported.

Sep 19, 2021

No incidents reported.

Sep 18, 2021

No incidents reported.

Sep 17, 2021

No incidents reported.

Sep 16, 2021

No incidents reported.

Sep 15, 2021
Resolved - This incident has been resolved and data ingestion had returned to normal.
Sep 15, 02:23 UTC
Monitoring - CrowdStrike has identified the issue and implemented a fix. We are monitoring the results.
Sep 15, 01:30 UTC
Update - We are continuing to investigate this issue.
Sep 15, 00:56 UTC
Update - We are continuing to investigate this issue.
Sep 14, 23:41 UTC
Investigating - We are investigating ingestion issues with CrowdStrike (hosted by CrowdStrike). We have notified the CrowdStrike production engineering team and are working with them to ensure they resolve the issue promptly.

Sensor telemetry, events, and detections may be delayed in our Web Portal, APIs, and systems that leverage those APIs such as Canary Exporter. New sensor connections and installations may be impacted.
Sep 14, 22:50 UTC
Sep 14, 2021
Sep 13, 2021
Resolved - This incident has been resolved.
Sep 13, 16:03 UTC
Identified - The issue has been identified and a fix is being implemented.
Sep 13, 15:45 UTC
Investigating - We are currently investigating reports of degraded performance affecting certain Web Portal pages. We will provide more details as soon as more information becomes available.
Sep 13, 15:30 UTC
Sep 12, 2021

No incidents reported.

Sep 11, 2021

No incidents reported.

Sep 10, 2021

No incidents reported.

Sep 9, 2021

No incidents reported.

Sep 8, 2021

No incidents reported.