Red Canary Status

All Systems Operational

Web Portal Operational

API Requests Operational

Detections Operational

Notifications Operational

Voice Operational

SMS Operational

Email Operational

EDR/EPP Telemetry Ingestion Operational

VMware Carbon Black Response hosted by Red Canary Operational

VMware Carbon Black Hosted EDR Operational

VMware Carbon Black Cloud Operational

CrowdStrike Falcon Operational

Microsoft Operational

Elastic Endpoint Security Operational

SentinelOne Operational

Cloud Workload Protection Operational

Telemetry Ingestion Operational

Health Ingestion Operational

CWP Remote Services Operational

Alert Center Operational

Alert Ingestion and Correlation Operational

SentinelOne Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jan 27, 2022

No incidents reported today.

Jan 26, 2022

No incidents reported.

Jan 25, 2022

No incidents reported.

Jan 24, 2022

No incidents reported.

Jan 23, 2022

No incidents reported.

Jan 22, 2022

Scheduled maintenance

Completed - The scheduled maintenance has been completed.
Jan 22, 06:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 22, 04:00 UTC

Scheduled - Red Canary will be performing routine database maintenance during the upcoming maintenance window. During this time, your Red Canary portal may be inaccessible and publication of some Detections may be delayed.
Jan 22, 03:29 UTC

Jan 21, 2022

No incidents reported.

Jan 20, 2022

Investigating issues impacting multi-factor authentication

Resolved - This incident has been resolved.
Jan 20, 01:37 UTC

Investigating - We are investigating issues impacting multi-factor authentication. We will provide more details as soon as more information becomes available.
Jan 20, 00:54 UTC

Jan 19, 2022

No incidents reported.

Jan 18, 2022

No incidents reported.

Jan 17, 2022

No incidents reported.

Jan 16, 2022

No incidents reported.

Jan 15, 2022

No incidents reported.

Jan 14, 2022

Outbound SMS messages are experiencing delivery delays

Resolved - This incident has been resolved.
Jan 14, 21:03 UTC

Identified - The issue has been identified and we are waiting on our third party partner to implement their fix.
Jan 14, 19:03 UTC

Investigating - Our third party SMS service is experiencing an incident which may result in delayed SMS message delivery. This could affect multi-factor authentication (MFA) into our portal and Automate notifications. The provider has identified the issue and is currently working on a fix. We will update this page as more information becomes known.
Jan 14, 18:50 UTC

Jan 13, 2022

No incidents reported.