All Systems Operational
Uptime over the past 90 days. View historical uptime.
Web Portal Operational
API Requests Operational
Detections Operational
Notifications Operational
Voice Operational
SMS Operational
Email Operational
EDR/EPP Telemetry Ingestion Operational
VMware Carbon Black Response hosted by Red Canary Operational
VMware Carbon Black Hosted EDR Operational
VMware Carbon Black Cloud Operational
CrowdStrike Falcon Operational
Microsoft Operational
Elastic Endpoint Security Operational
SentinelOne Operational
Cloud Workload Protection Operational
Telemetry Ingestion Operational
Health Ingestion Operational
CWP Remote Services Operational
Alert Center Operational
Alert Ingestion and Correlation Operational
90 days ago
100.0 % uptime
Today
SentinelOne Operational
Microsoft Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Mar 29, 2023

No incidents reported today.

Mar 28, 2023

No incidents reported.

Mar 27, 2023

No incidents reported.

Mar 26, 2023

No incidents reported.

Mar 25, 2023

No incidents reported.

Mar 24, 2023

No incidents reported.

Mar 23, 2023

No incidents reported.

Mar 22, 2023

No incidents reported.

Mar 21, 2023
Investigating issues with a subset of Crowdstrike customers
Resolved - This incident has been resolved.
Mar 21, 20:32 UTC
Investigating - We are investigating ingestion issues with a subset of CrowdStrike customers. We have notified the CrowdStrike support team and are working with them to resolve the issue promptly.

Sensor telemetry, events, and detections may be delayed.
Mar 21, 19:48 UTC
Mar 20, 2023
Possible Incorrect Endpoint Counts
Resolved - The backlog has been processed and all endpoint counts in the UI are now accurate. This incident is resolved.
Mar 20, 16:15 UTC
Monitoring - We are currently processing a backlog of endpoint metadata. Endpoints counts in the UI will become more accurate as we process through it.
Mar 20, 14:44 UTC
Identified - The issue has been identified and we have a fix in place.
Mar 20, 14:10 UTC
Investigating - We are currently investigating an issue where the count of endpoints monitored is incorrect for some customers. This is a display issue only. Telemetry ingestion, processing, analysis, and detection are all working as expected.
Mar 20, 13:38 UTC
Mar 19, 2023

No incidents reported.

Mar 18, 2023
Detection delayed
Resolved - All systems are operating normally.
Mar 18, 01:50 UTC
Update - We continue to address the degraded performance. This incident will be updated as additional information becomes available.
Mar 18, 00:02 UTC
Update - We continue to address the degraded performance. This incident will be updated as additional information becomes available.
Mar 17, 20:21 UTC
Identified - We've identified the cause of the degraded performance and are in direct contact with Carbon Black support. This incident will be updated as additional information becomes available.
Mar 17, 18:41 UTC
Investigating - We are experiencing degraded performance for a subset of Carbon Black Response customers. Red Canary's threat detection ability is fully functional, and all customers are protected from threats. For affected customers, Red Canary will notify you of threats to your environment via your assigned security team until operations return to normal. This incident will be updated as additional information becomes available.
Mar 17, 18:11 UTC
Mar 17, 2023
Mar 16, 2023
Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Mar 16, 03:00 UTC
Verifying - Verification is currently underway for the maintenance items.
Mar 16, 01:47 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 16, 01:00 UTC
Scheduled - Red Canary will be performing portal maintenance during the upcoming maintenance window. During this time, your Red Canary portal may be inaccessible and publication of some Detections may be delayed.
Mar 10, 18:31 UTC
Mar 15, 2023
Detection delayed
Resolved - The incident is resolved.
Mar 15, 03:01 UTC
Monitoring - We have implemented the fix for delayed identity data and are monitoring the results
Mar 15, 02:13 UTC
Update - No significant updates at this time. Our corrective action is pending service restoration from our third party provider.
Mar 15, 00:18 UTC
Identified - We have identified the cause of the identity data processing delays and a fix is in progress. Corrective efforts may be delayed due to an outage with a third party service provider. Identity based detections may be delayed for some customers. Information will be updated as our corrective efforts progress.
Mar 14, 22:08 UTC
Investigating - We are currently experiencing data processing delays for identity based telemetry only, resulting in late detection notification to some customers. This incident will be updated as additional information becomes available.
Mar 14, 21:12 UTC
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