Resolved -
All systems are operating normally.
Mar 18, 01:50 UTC
Update -
We continue to address the degraded performance. This incident will be updated as additional information becomes available.
Mar 18, 00:02 UTC
Update -
We continue to address the degraded performance. This incident will be updated as additional information becomes available.
Mar 17, 20:21 UTC
Identified -
We've identified the cause of the degraded performance and are in direct contact with Carbon Black support. This incident will be updated as additional information becomes available.
Mar 17, 18:41 UTC
Investigating -
We are experiencing degraded performance for a subset of Carbon Black Response customers. Red Canary's threat detection ability is fully functional, and all customers are protected from threats. For affected customers, Red Canary will notify you of threats to your environment via your assigned security team until operations return to normal. This incident will be updated as additional information becomes available.
Mar 17, 18:11 UTC