Partially Degraded Service

Uptime over the past 90 days. View historical uptime.
Web Portal Operational
API Requests Operational
Detections Operational
Notifications Degraded Performance
Voice Operational
SMS Degraded Performance
Email Operational
Endpoint Telemetry Ingestion Operational
90 days ago
100.0 % uptime
Today
VMware Carbon Black Response hosted by Red Canary Operational
VMware Carbon Black Hosted EDR Operational
VMware Carbon Black Cloud Operational
CrowdStrike Falcon Operational
Microsoft Operational
Elastic Endpoint Security Operational
SentinelOne Operational
Palo Alto Networks Cortex XDR Operational
90 days ago
100.0 % uptime
Today
Trend Micro Endpoint Detection and Response Operational
90 days ago
100.0 % uptime
Today
Jamf Threat Defense Operational
90 days ago
100.0 % uptime
Today
Red Canary Linux EDR Operational
Identity Telemetry Ingestion Operational
90 days ago
100.0 % uptime
Today
Okta Operational
Microsoft Entra Operational
90 days ago
100.0 % uptime
Today
Microsoft Office 365 Operational
90 days ago
100.0 % uptime
Today
Cloud Telemetry Ingestion Operational
90 days ago
100.0 % uptime
Today
Amazon Web Services Operational
90 days ago
100.0 % uptime
Today
Microsoft Azure Operational
90 days ago
100.0 % uptime
Today
Google Cloud Platform Operational
90 days ago
100.0 % uptime
Today
Alert Ingestion and Correlation Operational
90 days ago
99.99 % uptime
Today
SentinelOne Operational
Microsoft Operational
90 days ago
100.0 % uptime
Today
Proofpoint TAP Operational
90 days ago
100.0 % uptime
Today
Crowdstrike Falcon Operational
90 days ago
100.0 % uptime
Today
Lacework Operational
90 days ago
100.0 % uptime
Today
Carbon Black Cloud Operational
90 days ago
99.97 % uptime
Today
Security Data Lake Operational
90 days ago
99.96 % uptime
Today
Ingestion Operational
90 days ago
99.92 % uptime
Today
Search Operational
90 days ago
100.0 % uptime
Today
Customer Support Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jul 18, 2025
CBC Auth Issue
Resolved - This incident has been resolved.
Jul 18, 19:46 UTC
Monitoring - Broadcom has implemented a fix and we are monitoring progress.
Broadcom Status Page: https://status.broadcom.com/notices/gnghnazmjpbilwta-carbon-black-cloud-us-region-outage
Jul 18, 18:44 UTC
Identified - Broadcom has updated the status to Identified. We are tracking process.
https://status.broadcom.com/notices/gnghnazmjpbilwta-carbon-black-cloud-us-region-outage
Jul 18, 17:02 UTC
Update - A link to the Broadcom status can be found here: https://status.broadcom.com/notices/gnghnazmjpbilwta-carbon-black-cloud-us-region-outage
Jul 18, 16:53 UTC
Update - We are continuing to investigate this issue.
Jul 18, 16:45 UTC
Update - We are continuing to investigate this issue.
Jul 18, 16:39 UTC
Investigating - We are tracking an outage with Broadcom that is affecting authentication to Carbon Black Cloud environments. Active Remediation response actions may be delayed.
Jul 18, 16:31 UTC
Jul 17, 2025

No incidents reported.

Jul 16, 2025

No incidents reported.

Jul 15, 2025

No incidents reported.

Jul 14, 2025

No incidents reported.

Jul 13, 2025
Data Processing Incident
Resolved - This incident has been resolved.
Jul 13, 13:24 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 13, 06:15 UTC
Identified - The issue has been identified and a fix is being implemented.
Jul 13, 04:54 UTC
Investigating - We are currently investigating an issue processing some raw telemetry. Detections may be delayed. We will update this incident as more information becomes available.
Jul 13, 03:42 UTC
Jul 12, 2025

No incidents reported.

Jul 11, 2025
Tracking Carbon Black Cloud Maintenance for 7/11/25 (00:00 -> 06:00 UTC)
Completed - The scheduled maintenance has been completed.
Jul 11, 08:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 11, 00:00 UTC
Scheduled - We are tracking a scheduled maintenance announcement made by Broadcom regarding Carbon Black Cloud. This maintenance window may negatively affect telemetry and alert ingest as well as EDR console access for Carbon Black Cloud only.

More information from Broadcom:
https://status.broadcom.com/services/carbon-black/notices/z3vhm9eiwgcnuzif-rescheduled-carbon-black-cloud-us-prod5-region-maintenance-july-11-2025
Jul 10, 17:10 UTC
Jul 10, 2025

No incidents reported.

Jul 9, 2025

No incidents reported.

Jul 8, 2025

No incidents reported.

Jul 7, 2025

No incidents reported.

Jul 6, 2025

No incidents reported.

Jul 5, 2025

No incidents reported.

Jul 4, 2025

No incidents reported.

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