Delayed Ingestion

Incident Report for Red Canary

Resolved

This incident has been resolved.

Posted Oct 18, 2023 - 03:45 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Oct 18, 2023 - 01:25 UTC

Update

We are continuing to work on a fix for this issue.

Posted Oct 18, 2023 - 00:32 UTC

Update

We are continuing to work on a fix for this issue.

Posted Oct 17, 2023 - 22:20 UTC

Update

We are continuing to work on a fix for this issue.

Posted Oct 17, 2023 - 20:20 UTC

Identified

We have identified the issue with Linux EDR and are working to implement a fix. Some detections may be delayed.

Posted Oct 17, 2023 - 20:13 UTC

Investigating

We are investigating ingestion issues with Linux EDR hosted by Red Canary. Detections may be delayed. We have notified the Linux EDR production engineering team and are working with them to ensure they resolve the issue promptly.

Posted Oct 17, 2023 - 20:00 UTC

This incident affected: Detections and Notifications (Email).