Increased number of failing system status checks

Incident Report for Red Canary

Resolved

This incident has been resolved.
Posted Jun 11, 2025 - 01:35 UTC

Monitoring

We believe we have identified the root cause of the failing systems status checks. A fix has been implemented and we are monitoring the system to confirm it is returning to normal operations .
Alert ingestion, alert timeliness, and response capabilities of the Red Canary platform are delayed.
Telemetry ingestion and telemetry related detection are not affected.
Posted Jun 10, 2025 - 20:36 UTC

Identified

We believe we have identified the root cause of the failing system status checks and currently believe most of these failures are false positives and failed incorrectly. We are validating these findings and will implement a fix as appropriate. There is no impact to data ingestion, detection, or response capabilities of the Red Canary platform.
Posted Jun 10, 2025 - 20:03 UTC

Investigating

We are currently investigating an increased number of failing system status checks across multiple customers.
Posted Jun 10, 2025 - 19:55 UTC
This incident affected: Web Portal.