Resolved
This incident has been resolved.
Posted Oct 15, 2026 - 05:12 UTC
Update
Telemetry is delayed and systems are degraded as we continue to work on a fix for this issue.
Posted Oct 15, 2026 - 03:43 UTC
Identified
The issue has been identified and a fix is being implemented.
Posted Oct 15, 2026 - 03:19 UTC
Investigating
We are currently experiencing data processing delays, resulting in late detection notification to some customers. This incident will be updated as additional information becomes available.
Posted Oct 15, 2026 - 03:14 UTC
This incident affected: Web Portal, API Requests, Detections, Endpoint Telemetry Ingestion (VMware Carbon Black Response hosted by Red Canary, VMware Carbon Black Hosted EDR, VMware Carbon Black Cloud, CrowdStrike Falcon, Microsoft, Elastic Endpoint Security, SentinelOne, Palo Alto Networks Cortex XDR, Trend Micro Endpoint Detection and Response, Jamf Threat Defense, Red Canary Linux EDR), Alert Ingestion and Correlation (SentinelOne, Microsoft, Proofpoint TAP, Crowdstrike Falcon, Lacework, Carbon Black Cloud), Identity Telemetry Ingestion (Okta, Microsoft Entra, Microsoft Office 365), Security Data Lake (Ingestion, Search), Notifications (Voice, SMS, Email), and Cloud Telemetry Ingestion (Amazon Web Services, Microsoft Azure, Google Cloud Platform).