Tracking an external incident with Broadcom Carbon Black Cloud

Incident Report for Red Canary

Resolved

Broadcom's incident remains in a monitoring state and we have not observed any errors on our end over the past 24 hours.

Posted Jan 12, 2025 - 18:09 UTC

Monitoring

After a few false starts, Broadcom has shifted their incident to "Monitoring". We have been successfully ingesting and correlating alerts for the past 5 hours. We will leave this incident open until Broadcom resolves theirs.

Posted Jan 11, 2025 - 13:11 UTC

Update

Broadcom Carbon Black continues to investigate this issue.

Posted Jan 10, 2025 - 18:47 UTC

Identified

We are tracking an outage with Broadcom Carbon Black Cloud (CbC) that is affecting alert ingest and correlation of alerts to endpoint data.

https://status.broadcom.com/services/carbon-black/notices/kcjrp2fn7pniepsu-carbon-black-cloud-alerts-page-search-degraded-performance

Posted Jan 10, 2025 - 17:24 UTC

This incident affected: Alert Ingestion and Correlation (Carbon Black Cloud).