Web Portal / API request timeouts

Incident Report for Red Canary

Resolved

This incident has been resolved.
Posted Oct 04, 2024 - 18:04 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Oct 04, 2024 - 16:51 UTC

Investigating

We are investigating reports that Red Canary web portal and API requests are failing for some customers. We will update this page as we learn more.
Posted Oct 04, 2024 - 15:25 UTC
This incident affected: Web Portal and API Requests.