Web Portal / API request timeouts
Incident Report for Red Canary
Resolved
We continued to monitor the environment for 24 hours and are now confident the incident has been resolved.
Posted Aug 29, 2024 - 21:33 UTC
Update
We are continuing to monitor for any further issues.
Posted Aug 28, 2024 - 23:31 UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Aug 28, 2024 - 21:01 UTC
Investigating
We are investigating reports that Red Canary web portal and API requests are failing for some customers. Detections may be delayed. We will update this page as we learn more.
Posted Aug 28, 2024 - 19:55 UTC
This incident affected: Web Portal, API Requests, and Detections.
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