Some portal pages are degraded or may appear missing

Incident Report for Red Canary

Resolved

Our fix has been implemented, tested, and deployed. We've validated the portal is no longer degraded and pages that may have appeared to be missing are present.
Posted Sep 10, 2025 - 18:30 UTC

Identified

We have identified an issue that may be causing a degraded portal experience for our customers. Some portal pages may be slower to respond or appear missing. A fix has been identified and is currently being implemented and tested. We will provide more information as soon as possible.
Posted Sep 10, 2025 - 17:39 UTC
This incident affected: Web Portal and API Requests.
← Current Status Powered by Atlassian Statuspage