Urgent: SSO Certificate Expires Friday

Incident Report for Red Canary

Identified

Customers using Red Canary as an IdP or a third‑party IdP with certificate validation enabled must rotate the SSO certificate before Friday to avoid login failures. Non‑SSO customers are unaffected.

Visit the following support article for information regarding how to check your IdP Configuration: https://support.redcanary.com/hc/en-us/articles/40275397886103-Checking-Your-IdP-s-SAML-SP-Certificate-Configuration

Contact zendesk@redcanary.com for further assistance.

Posted May 06, 2026 - 23:38 UTC

This incident affects: Web Portal.