Disruption in Phone-based Automate Actions and Notifications

Incident Report for Red Canary

Resolved

The incident has been resolved.
Posted Dec 12, 2023 - 16:34 UTC

Update

We are continuing to work on a fix for this issue.
Posted Dec 12, 2023 - 16:33 UTC

Identified

We have identified the issue causing this outage and are in the process of implementing a fix. We will provide updates once we have confirmed resolution.
Posted Dec 12, 2023 - 16:23 UTC

Investigating

We are currently investigating reports of deliverability failures for phone/voice and SMS notifications from Red Canary. We will provide more details as soon as more information becomes available.
Posted Dec 12, 2023 - 15:44 UTC
This incident affected: Notifications (Voice, SMS).
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