Data Processing Delayed
Incident Report for Red Canary
Resolved
All processing is up to date. This incident has been resolved.
Posted Apr 09, 2021 - 18:26 UTC
Update
We are continuing to work on a fix for this issue.
Posted Apr 09, 2021 - 18:24 UTC
Update
While many customers are no longer seeing delays, we are still seeing delays on some areas. A fix has been identified and we will provide updates as soon as they are available.
Posted Apr 09, 2021 - 17:43 UTC
Update
We are continuing to work on a fix for this issue.
Posted Apr 09, 2021 - 14:41 UTC
Identified
We are currently experiencing data processing delays, potentially resulting in late detections, notifications, and automate actions to some customers for activity that occurred between April 8 22:09 and April 9 00:34 (UTC). We are aware of the root cause and are working on a fix.
Posted Apr 09, 2021 - 14:40 UTC
This incident affected: Detections and Notifications (Voice, SMS, Email).